Emergency Plumbing — What to Do Right Now

Published September 2026 · Pro Plumber Laveen AZ

If you have an active plumbing emergency, call (602) 404-6039 right now. Then follow these steps while you wait for the plumber.

Step 1: Shut Off the Water

This is the most important step. Stopping the water flow prevents additional damage.

• Localized shutoff: Most fixtures (toilets, sinks, water heaters) have individual shutoff valves nearby. Turn them clockwise to close.
• Main shutoff: If you can't find the fixture valve, or the leak source is unknown, turn off the main water supply. In most Laveen homes, it's near the front of the house where the water line enters, or at the meter box near the street.

Step 2: Turn Off the Water Heater

If you've shut off the main water supply, turn off your water heater to prevent it from running dry and overheating. For gas units, turn the gas valve to "off." For electric units, flip the breaker.

Step 3: Contain the Damage

• Place buckets, towels, or containers under active leaks
• Move electronics, furniture, and valuables away from standing water
• If safe, open affected faucets to drain remaining water from the pipes
• Open windows for ventilation if you smell gas or sewage

Step 4: Document Everything

Take photos and videos of the damage and the source of the problem. This is valuable for insurance claims and helps the plumber understand what happened when they arrive.

Common Plumbing Emergencies

Burst Pipe

Shut off the main water immediately. In Laveen, burst pipes can be caused by extreme temperature shifts, corroded pipes, or water hammer. Standing water should be removed as quickly as possible to prevent mold growth in Arizona's occasional humidity.

Sewer Backup

Stop using all water fixtures. Do not try to clear a sewer backup yourself — raw sewage is a health hazard. Keep children and pets away from affected areas.

Major Leak

Shut off the water supply and contain what you can. A leak detection specialist can pinpoint hidden leaks behind walls or under slabs without unnecessary demolition.

Water Heater Failure

If your water heater is leaking heavily or making unusual sounds, shut off the gas/power supply and the cold water inlet valve at the top of the unit.

What NOT to Do

• Don't use chemical drain cleaners on a backed-up sewer line
• Don't try to repair gas lines yourself
• Don't ignore a "small" leak — small leaks cause major damage over time
• Don't use electrical appliances near standing water

For any plumbing emergency in Laveen, call (602) 404-6039. We connect you with experienced emergency plumbers who respond fast.